What Vindico is now

Vindico is a specialist retail design and delivery business.

Built around one commercial truth: open is where value becomes real.

Vindico works across the route to opening success, from early commercial intent through to the point where openings become real.

Why the business was built

Vindico was built around a problem the market still hasn’t solved cleanly. Too often, one side treats the deal as the end of the value and another treats physical completion as the end of the job. In retail real estate, neither is enough. Value is only fully realised when the shops open.

That is the space Vindico was created to work in, and it remains the business’s focus today: helping properties and brands move from intent to opening success, and supporting the opening outcome where it still needs to hold in live operation.

What still drives the business

That same thinking still drives the business now. Properties and brands sit on different sides of the route to open, but the outcome is the same for both: open. Vindico works across both because the business is anchored to that common outcome, not to one side of the transaction.

That is why its work can begin before the route is fully defined, sit inside active delivery, and remain relevant where opening success still needs to hold in live operation.

How the point of view was earned

Vindico did not begin as an abstract opening business. It began in the work itself, originally on the landlord side of live retail projects. As the business grew across markets, the same pattern kept repeating: the deal was not enough, the built space was not enough, and the opening outcome depended on realities sitting between property and brand.

To do the job properly, Vindico had to work in service of the outcome rather than the side. Over time, clients came to rely on the business to bridge the realities between property and brand, and the business learned dependency from the ground up.

Today, that experience sits behind a business built fully around the opening outcome, supported by the trust, reputation, relationships and delivery history built since 2002. Vindico has now supported more than 11,000 openings and operates across the UAE, Saudi Arabia, Qatar, Oman, Bahrain, India and the Philippines, with earlier foundations in the UK and USA.

Eight people celebrating behind a "#10,000 Opening Opportunity" board at Waitrose, The Galleria Al Maryah Island.

Waitrose · Vindico's 10,000th opening

11,000+

Openings supported

2002

Founded

Retail People Magazine issue 32 cover, August to October 2022, featuring Vindico's four directors under the headline "Bringing Brands and Buildings Together".

Retail People Magazine · Issue 32 · Aug–Oct 2022

Retail People Magazine issue 24 cover, July to September 2020, featuring Vindico founding directors Marc McQuain and Peter Row.

Retail People Magazine · Issue 24 · Jul–Sep 2020

Key people

Vindico’s authority is carried by people who know the work from the inside.

Peter Row

Peter Row

Co-Founder & Board Member

Peter co-founded Vindico and helps shape the business’s long-term direction. His background is in retail delivery and development, having opened stores and led delivery teams across Australia, the USA and the UK before launching Vindico’s business in the UK and later helping establish its presence in the Middle East.

Marc McQuain

Marc McQuain

Co-Founder & Board Member

Marc co-founded Vindico from a background in architecture, construction, development, and retail delivery. He established the business in the USA and led its early expansion into the Middle East. He now leads a sister business in the group taking that built-environment experience into advanced building technology, helping properties and brands unlock new locations, formats and speed to market.

Richard Kim

Richard Kim

Board Member

Richard worked in store development for international retail brands before joining Vindico’s early team in the USA and later the Middle East. His experience spans delivery, leadership and business growth. He now leads a sister business in the group carrying Vindico’s delivery know-how into artificial intelligence, applied to the same problems the business has spent two decades solving on the ground.

Paul Mathews

Paul Mathews

Chief Operating Officer & Board Member

Paul leads Vindico’s day-to-day operations and client leadership. His background is in shopping centre operations and asset management, and he brings both commercial perspective and operating responsibility across the work Vindico delivers today.

Nihad Muzamil

Nihad Muzamil

Head of Delivery & Client Success

Nihad has been part of Vindico’s Middle East story since its first regional project in 2008. He has delivered hundreds of retail and F&B openings, led retail design and delivery teams, and now oversees delivery and client success across the business.

Mitesh Ruwatia

Mitesh Ruwatia

Head of Finance

Mitesh leads finance across Vindico and supports the governance and commercial discipline behind the business. His role helps ensure the business operates clearly and credibly across markets, clients, and delivery environments.

Ramesh Anbalagan

Ramesh Anbalagan

Head of People and Technology

Ramesh leads talent support and internal technology across Vindico, and plays a central role in the systems that support how the business works. He also leads product development and devops for VRDnet, the platform Vindico builds and runs, used inside Vindico engagements and licensed directly to clients.

Abdullah Al Rafaei

Abdullah Al Rafaei

Executive Advisor

Abdullah brings regional authority, government, and stakeholder depth to Vindico’s work. His experience strengthens the business’s ability to operate credibly across regulated environments and relationships that matter to opening outcomes.

What clients say

“Despite being appointed by the landlord we have never felt anything but impartiality from Vindico, which reflects well upon you as our key point of contact. You have been a breeze to work with and we hope that your presence in Oman will continue as we seek our own expansion within the F&B market.”

Babak Golriz · Nawa International

“The key difference between Vindico and their competitors is that they understand every aspect of the retail development process. They create value by bringing honesty in their assessments of what needs to be done and will not undersell to secure a project.”

Liam Collins · Al Tayer Group

“We thoroughly enjoyed working with the Vindico team and really appreciate the great efforts and hard work in ensuring that 170 tenants opened their doors to the public.”

Tim Jones · LALS Group

“We sought to raise the bar with design and fitout standards and were happy to have Vindico’s support through the opening process.”

Eugene Barry · Dubai Airports

Clients

These relationships reflect the breadth of Vindico’s work and the trust it has earned over time.

Routes onward

The next step is seeing how that experience applies to your side of the opening problem.

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